1.) Where is Element 369 Diagnostics located, and which areas do you serve?
Our central location is based in Juhu, Mumbai, Maharashtra, India (+91 9653679024). We provide at-home sample collection services across all locations in Mumbai.
2.) How are your test rates so affordable compared to standard labs?
We focus on direct-to-consumer home sample collection without maintaining large diagnostic storefronts. All samples are processed through partner NABL-certified laboratories, allowing us to pass significant savings to you without compromising diagnostic accuracy.
3.) What are the prices for common routine blood tests?
Here are a few of our discounted individual test rates:
- CBC Test: ₹280
- Blood Glucose (Fasting / PP / Random): ₹75
- HbA1c (Diabetes Monitoring): ₹350
- Uric Acid, Serum: ₹160
- Thyroid Profile Total (T3, T4, TSH): ₹400
- Platelet Count: ₹90
- Urine Routine & Microscopy: ₹140
4.) How much do full profiles and health packages cost?
We offer comprehensive diagnostic profiles at direct rates:
- Lipid Profile: ₹390 (Lipid Profile Advance: ₹800)
- Liver Function Test (LFT): ₹380
- Kidney Function Test (KFT): ₹380 (KFT Advance: ₹600)
- Iron Studies: ₹420 (Iron Studies with Ferritin: ₹950)
- Electrolytes Profile: ₹345
5.) What are the costs for Vitamin and Special Hormone Tests?
- Vitamin D Total (25 Hydroxy): ₹475
- Vitamin B12: ₹620
- Anti-Mullerian Hormone (AMH): ₹1,770
- Testosterone Total: ₹570
- CRP (Quantitative): ₹410
- D-Dimer (Quantitative): ₹970
6.) How do I book an at-home sample collection slot?
You can book directly via WhatsApp or by calling +91 9653679024. Share your required tests or doctor’s prescription along with your full address in Mumbai to schedule a technician.
7.) How will I receive my diagnostic report?
Reports are delivered directly to your WhatsApp and email as a digital PDF within 12 to 24 hours after sample collection. Some reports have a higher TAT as they are specialized.
8.) Do I need to fast before my blood test?
Fasting (8–12 hours with only water permitted) is required for tests such as Blood Glucose Fasting (₹75), Lipid Profile (₹390), and Insulin Fasting (₹680). Tests like HbA1c (₹350), Thyroid Profile (₹400), or Vitamin Levels generally do not require fasting. Our team will confirm exact prep instructions when you schedule your slot.
9.) How are hygiene and safety maintained during home collection?
Our phlebotomists follow strict clinical protocols: using fresh disposable gloves, sterile single-use needles, sealed vacuum tubes, and single-use alcohol swabs for every draw.
10.) How are samples preserved during transport?
Every sample is transferred into temperature-controlled cold-chain containers immediately after collection, ensuring sample stability until processing at our affiliated NABL-certified lab.